Order Processing and Shipping
We keep the availability of parts as current and accurate as possible on the site. Availability is listed on each part. We do not normally accept backorders unless we have confirmed that the product is available or enroute to us to avoid long backorder situations. For parts that are out of stock, they will normally have an "email me when back in stock" option for immediate product alerts when back in stock. If you wish to confirm availability or ETA please just email us and we will be happy to help you. During Spring of 2020 our shipping lead times have increased to 7-10 days due to unusually high order volume. We are working to decrease this shipping time as soon as possible and we appreciate your patience and support during this time.
Most of our parts allow our customers the option of shipping via USPS First Class Mail, Priority Mail or FEDEX Home Delivery. First Class Mail is normally reliable and is the most inexpensive option, usually costing around $3-5 and usually is delivered within 3-5 days after shipment. All First Class Mail shipments have tracking numbers for shipment tracking. Priority mail is normally reliable and cost effective and is our fastest option, usually delivers within 2 days of shipment east of the Rocky Mountains and 3 days west of the Rocky Mountains. When we ship via Priority mail, we always use delivery confirmation and tracking numbers. For high value orders of over $400, we recommend the use of FEDEX instead of USPS. This is due to FEDEX being more responsive to finding lost packages and paying insurance claims for lost packages. For more expensive packages it only makes sense to have the most secure means of shipping. Overall, First Class Mail and Priority Mail has proven very reliable. Orders with a value of over $300.00 are normally shipped with Signature Required upon receipt unless requested otherwise. If your order is over $300 and you need it to be delivered without a Signature, you can request that in your order notes if you are confident of the security of the delivery location and take responsibility for that decision. Orders over $500 will be shipped via FEDEX at our discretion and they require signature confirmation on all packages with a value over $500. We do not sell or ship products outside of the United States of America for any reason. We also do not ship to APO/FPO addresses.